FREQUENTLY ASKED QUESTIONS

How can I contact DK Stock?

Click contact us in the top navigation bar on any page for information on our New York office.

What does "rights-managed" mean?

Rights-managed products are high-quality products with a license and fee based on your specific use. The fee is calculated from several factors including print run, size, placement, duration of use and geographic distribution. At the time you order a rights-managed product, you will be asked to submit information that will determine your licensing fee. Rights-managed products are designated by an (RM) next to the identification number.

How do you protect the privacy of the information I submit to you?

We don't sell, share or divulge your personal information, including your email address, with other companies. For a complete overview of how we protect your information, read our Privacy Policy.

Which browsers are compatible with this site?

Netscape® Communicator/Netscape Navigator® version 4.5 and above, Microsoft® Internet Explorer version 4.5 and above, and America Online (SM) browser version 4 and above should be compatible with the site.

Note for America Online users on Macintosh® computers: If you're using AOL version 3, Netscape Navigator version 3, or Microsoft Internet Explorer version 3, you won't be able to reliably access the secure areas of our site. Please upgrade to AOL version 4 or above.

Note for Netscape 6.0 users on Macintosh computers: We don't currently provide full support for Netscape 6.0 for Macs, though you can use other versions of Netscape to reliably access our site.

If you're experiencing difficulties accessing certain areas, your computer may not be accepting cookies , or your system may be behind a corporate firewall , which can make accessing secure servers difficult. If you encounter problems, contact our technical support staff.

Does my browser need to accept cookies?

Yes. The dkstock.com website requires a browser that is enabled to accept cookies.

Do I need to be able to make a secure connection to your site?

You may search for products without a secure connection; however, most of the pages on the site require a secure connection.